Purpose
The IT Technician will be responsible for assisting the IT team in maintaining and co-administering our company's IT systems. The candidate’s primary duties will include maintenance of computer and IT hardware, software, and other related systems and replacing faulty IT hardware components when necessary. The candidate will also be working closely with the users of our systems to identify potential issues and fix existing problems.
Requirements
Manage daily and on-going technical operations.
Assist IT technicians to oversee and maintain secure, efficient, and robust server and network architecture.
Assist IT technicians to oversee secure and cost-effective network applications and supervise and support Help Desk services to ensure effective and appropriate assistance.
Assist in managing disaster recovery/business continuity plan to ensure timely and cost-effective recovery of computers, telephone, and network.
Provide technical hardware and software support to all employees.
Qualifications/Experience
Working knowledge of computer hardware and troubleshooting
Working networking knowledge, LAN, WAN, IPSEC, TCP/IP
Skilled in the use of Active directory.
Working knowledge of Azure.
Skilled in printer management.
Previous experience of AutoCAD and similar software advantageous.
MCSE/ MCSA will be of benefit.
A+, N+, CompTIA or similar IT courses
Personal attributes
Understanding of IT infrastructure.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot IT infrastructure devices, including wireless access points, Telephony, routers, switches, controllers.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Valid driver’s licence and own transport.
It may be required of the candidate to travel between Proconics branch offices.
Closing date
16 May 2025